Silk & Snow mattresses come with a 15-year warranty, but only 10 of those years offer full replacement coverage. The final 5 years only offer 75% of the cost for replacing your mattress.
This is slightly longer than average, with the average being 14 years, based on the 470+ tests we’ve completed to date. For reference, 42% of all mattresses we’ve tested have a lifetime warranty, but there are some differences to consider in their terms and conditions.
Important stipulations about Silk & Snow’s warranty:
- You must have opened your mattress within 30 days of receiving it
- You must use a proper foundation or bed frame.
- The indentation when no weight is pressing on the mattress must be more than 1″ for the Silk & Snow (foam) model, and the indentation must be more than 2″ for the Silk & Snow Hybrid and Silk & Snow Organic.
- If a defect is found in the cover of the mattress, Silk & Snow will repair or replace it, not offer a full new mattress.
- Pictures will be required to support a claim of indentation or manufacturing defect
