Yes, Silk & Snow mattresses require a 30-night break-in period before customers can submit a refund.
While the official trial period is a full year (365 nights), their system does not allow a return request to be initiated before 30 nights. The exception to this is for product defects, such as exposed coils or torn fabric.
As we found in our review of Silk & Snow complaints, receiving a mattress that feels “too firm” is a common theme in negative reviews. The company insists that the mattress needs time to decompress and soften while bodies also adjust to the new feel.
