The Avocado return policy varies, depending on which product you are looking at. This policy is limited to the continental US and excludes Hawaii and Alaska.
Per the guidelines, you are allowed to return a maximum of 1 mattress, 1 foundation, and 1 metal bed frame (per household). Shipping fees are non-refundable.
Products | Trial Period |
---|---|
Green mattress, Vegan mattress, Latex mattress, Organic Luxury mattress, Grand organic mattress | 1 year; 30-day break-in period required |
Eco organic mattress, Eco organic kids mattress | 100 days; 30-day break-in period required |
Eco organic crib mattress, organic crib mattress | 30 days |
Luxury crib mattress | 100 days |
The 30 day break-in period is a period of time in which you can not initiate a refund. This is a common policy among many mattress brands. It is a period of time intended for the mattress to break in and your body to get adjusted to the mattress.