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What is Avocado’s Mattress Return Policy?

Derek Hales

Published

The Avocado return policy varies, depending on which product you are looking at. This policy is limited to the continental US and excludes Hawaii and Alaska.

Per the guidelines, you are allowed to return a maximum of 1 mattress, 1 foundation, and 1 metal bed frame (per household). Shipping fees are non-refundable.

ProductsTrial Period
Green mattress, Vegan mattress, Latex mattress, Organic Luxury mattress, Grand organic mattress1 year; 30-day break-in period required
Eco organic mattress, Eco organic kids mattress100 days; 30-day break-in period required
Eco organic crib mattress, organic crib mattress30 days
Luxury crib mattress100 days

The 30 day break-in period is a period of time in which you can not initiate a refund. This is a common policy among many mattress brands. It is a period of time intended for the mattress to break in and your body to get adjusted to the mattress.

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