Birch mattresses purchased after February 1st, 2025 have a limited lifetime warranty. Birch models purchased prior to this date have a 25-year limited warranty.
There’s a bit of fine print regarding how to cash out on this warranty, so be sure to read below before making a claim. Some of the more important details we’ll list out below.
First, the warranty only applies to the original purchaser, no resale or secondhand owners.
The first 10 years of the warranty offer full coverage replacement in the event of manufacturing defects.
Years 11-15 have a limited prorated warranty. If defects occur during this time period, the original purchaser is responsible to pay 50% of the current retail price of the new mattress. They will also have to pay for any shipping charges for this replacement, contrary to the original purchase or if the warranty is claimed within the first 10 years.
Here is how the prorated calendar works over the life of the warranty.
| Year of Warranty | Replacement Cost to Buyer |
|---|---|
| 1-10 years | 0% (no cost to buyer) |
| 11-15 years | 50% |
| 16-20 years | 60% |
| 21 years and on | 75% |
As you can see, past the first 10 years, any replacement (regardless of defect or otherwise) may still incur a hefty charge from Birch. This is especially true after 20 years of the warranty period, where the buyer would have to foot 75% of the cost to replace.
